Page 1 of 1

Error 797: The Modem was not Found

Posted: 16 Oct 2023, 11:53
by Yashika
Today morning I saw an error "Error 797: The Modem was not Found" while connecting my modem to the PC with a USB cable.

It is a windows PC, and I used a USB cable to connect the modem. Is it a critical issue?

Re: Error 797: The Modem was not Found

Posted: 20 Oct 2023, 19:50
by alex
Error 797: modem not found error tells a driver corruption. Go to the device manager and uninstall the current driver. Let Windows find the right driver for the modem and install it.

Re: Error 797: The Modem was not Found

Posted: 24 Oct 2023, 12:34
by Random Topics Bot

Error 797, A connection to the remote access server was not made because the modem was not found

Posted: 06 Dec 2023, 15:02
by sam
I had the exact error message on my Windows laptop. Error 797, A connection to the remote access server was not made because the modem was not found.

I was using a USB modem to connect to the Internet. I fixed the error 797 by updating the network card driver and modem firmware.

Error 797: The Modem was not Found with a yellow exclamation mark

Posted: 20 Apr 2024, 16:53
by xavior
If you receive the error code 797 modem not found, try to disable the modem from the device manager. Then, re-enable it after three minutes. In most cases, it will fix the problem.