Error 797: The Modem was not Found

Here we discuss everything about Computer Networking and Configuration.
Post Reply
Yashika
Standard User
Posts: 48
Joined: 16 Oct 2023, 11:29
Location: Noida Sector 85

Error 797: The Modem was not Found

Post by Yashika »

Today morning I saw an error "Error 797: The Modem was not Found" while connecting my modem to the PC with a USB cable.

It is a windows PC, and I used a USB cable to connect the modem. Is it a critical issue?
alex
Standard User
Posts: 68
Joined: 05 Oct 2023, 17:42

Re: Error 797: The Modem was not Found

Post by alex »

Error 797: modem not found error tells a driver corruption. Go to the device manager and uninstall the current driver. Let Windows find the right driver for the modem and install it.
sam
Posts: 9
Joined: 13 Oct 2023, 12:15

Error 797, A connection to the remote access server was not made because the modem was not found

Post by sam »

I had the exact error message on my Windows laptop. Error 797, A connection to the remote access server was not made because the modem was not found.

I was using a USB modem to connect to the Internet. I fixed the error 797 by updating the network card driver and modem firmware.
xavior
Global Moderator
Posts: 68
Joined: 08 Oct 2023, 15:19
Location: Brooklyn

Error 797: The Modem was not Found with a yellow exclamation mark

Post by xavior »

If you receive the error code 797 modem not found, try to disable the modem from the device manager. Then, re-enable it after three minutes. In most cases, it will fix the problem.
Post Reply