Brand New HP Laptop Freezes Randomly

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Muhammad-Ejaz
Posts: 4
Joined: 15 Oct 2023, 10:55

Brand New HP Laptop Freezes Randomly

Post by Muhammad-Ejaz »

I bought a brand new HP laptop last month. My problem with this HP laptop model is its frequent hanging. It hangs in the middle of my work, and none of the keys work at that time.

Has any member experienced the same problem? It has an i5 processor and Windows 11 Operating system.
Hardik Sejpal
Standard User
Posts: 17
Joined: 22 Jan 2024, 18:27

Re: Brand New HP Laptop Freezes Randomly

Post by Hardik Sejpal »

Make sure the Windows 11 on your HP laptop is up to date. A pending Windows update causes laptops to hang frequently.
Thomas
Standard User
Posts: 46
Joined: 21 Oct 2023, 15:30

Pending Software Update Hangs the HP laptop

Post by Thomas »

After the Windows 11 update, my HP laptop shows no hanging problems. Thanks for the solution.
Alex George
Global Moderator
Posts: 140
Joined: 14 Nov 2023, 04:39
Location: Brooklyn

How to Fix HP Laptop Random Freezing Issues?

Post by Alex George »

A pending Windows update is the most common reason for an HP laptop to freeze.

However, you cannot ignore hardware errors. A corrupted RAM module can hang your computer during your work. Test the RAM module and ensure it's free from defects.

Another reason for frequent hanging is malware infection. Run a full system scan on your HP laptop with a trusted Anti-Virus tool.
Thomas
Standard User
Posts: 46
Joined: 21 Oct 2023, 15:30

Why Does My HP Laptop Freezes Randomly

Post by Thomas »

I agree with Alex. A corrupted RAM module can cause unexpected system hanging. I had a similar problem with my old laptop (it was not from HP though). After changing the RAM, the laptop worked like a New one.
Reshmi R Menon
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Posts: 27
Joined: 27 Oct 2024, 21:51
Location: Cochin

Re: Why Does My HP Laptop Freezes Randomly

Post by Reshmi R Menon »

Thomas wrote: I agree with Alex. A corrupted RAM module can cause unexpected system hanging.
Do not forget overheating. My brother's laptop hangs often when he plays computer games. His laptop getting hot and suddenly everything stops working. After changing the coolent, his laptop stopped hanging.
Yashika
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Posts: 79
Joined: 16 Oct 2023, 11:29
Location: Noida Sector 85

Re: Brand New HP Laptop Freezes Randomly

Post by Yashika »

Install a reputable AntiVirus on your laptop and run a full system scan. Malware infection can make your HP laptop freezes during work.
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