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Error 718: The Connection was Terminated because the Remote Computer did not Respond in a timely manner

Have you ever faced the connection error 718 while trying to authenticate your network? It is not a common error for broadband connections, but common for Internet connections which require multiple authentications.

For those who are using Wireless dongles to access the Internet, also may see this error message.

For example, if you use a VPN connection to access the Internet on your computer, you may get an error message with this error code. Let me show you which error message I received.

I received the exact error message, Error 718: The Connection was Terminated because the Remote Computer did not Respond in a timely manner.

Depends on the interface, error message may change, but the meaning is the same. Look at the screenshot of the error 718 below.

Windows VPN Error 718: The Connection was Terminated because the Remote Computer did not Respond in a timely manner

I had a Huawei modem, and I was accessing the Internet using the Huawei Access Manager. Just like in the old dial-up connection messages, the Huawei Access Manager shows the option to redial.

Though the redial didn't work, updating the Huawei driver fixed the problem. However, you do not need to update the modem driver every time to fix the Error 718: The Connection was Terminated because the Remote Computer did not Respond in a timely manner issue.

Let us check the reasons for the error 718 first.

Which Are The Reasons to Get the Connection Error 718?

  • Protocol Mismatch or Application Error

    If your computer has an outdated driver or wrong VPN settings, you may receive "Error 718: The Connection was Terminated".

  • The Remote Device might be busy:

    If the remote device or server is busy with handling other connection, chances to reject your connection request is very high.

  • ISP Connection error

    A damaged broadband cable and weak network coverage are possible reasons to receive error 718.


Now let us check how to fix the Error 718: The Connection was Terminated because the Remote Computer did not Respond in a timely manner.

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How to Fix the Connection Error 718?

  • Test the Connection With another device

    Try to access the internet on a different device. If you receive the same error 718 on other devices too, follow the instructions provided below.


  • Troubleshoot VPN Connection

    To check whether the error is due to the VPN, turn it off and check for the issue. If you are not getting the error 718 without the VPN, you need to consult the VPN technical support.

  • Power Cycle the Modem

    If the VPN is not the reason for the connection error 718, turn off the modem for two minutes.

    After two minutes, turn it back. Now check for the issue.

  • Reboot your computer

    Perform a system reboot and check for the issue.


  • Update the Modem Driver

    You need to uninstall the Modem driver and install the latest version of the modem driver.


  • Contact Your ISP

    The last option is to contact the ISP technical support and explain to them the issue you are facing.

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About The Author:

Siju Goerge is Microsoft and Cisco Certified Network Engineer. He has been working in the network engineering field since 2006.

The author has a Bachelor of Engineering in Computer Science and a handful of network certificates.

In SysToSys.com, the author shares his experiences in network engineering life.


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1 Comments

  1. The reason why most people use a VPN is actually simply because of the peace of mind it offers. If you want to know more, check out https://vpnprofy.com/nordvpn-vs-pia

    ReplyDelete